Return Policy

RETURN POLICY

 

Last updated February 12, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at support@spointllc.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the address listed on your RMA email:

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

DAMAGED GOODS

For defective or damaged products, upload photos of the damaged product and submit them to our returns team. Upon verification we shall work to replace your item in an expediated fashion, Spoint LLC will also provide a return shipping label out the expense of Spoint LLC or the supplier.

 

EXCEPTIONS    

 

The following items cannot be returned or exchanged:

 

     ‚óŹ     Discontinued Items

For any questions please contact support@corono-protectme.com